Mears Connect is a shared ride shuttle transportation service utilizing motorcoach buses and vans to transport our Guests.
You will be sharing a vehicle with other Guests going to and from the same resort area.
Vehicle types and routes are not set in advance. These are determined just before travel based on Guest demand at that time. Vehicle types may be different for arrival and departure.
Both Standard and Express are shared ride services with other guests onboard your vehicle.
Express shuttle service minimizes your travel time on the vehicle by making your hotel the first stop after leaving the airport and the last stop before heading to the airport.
Express shuttle guests may travel in a motorcoach bus or van and vehicle may be different for arrival and departure.
Vehicles depart the airport to each resort area every 20-30 minutes. Wait times can average 1-20 minutes and your vehicle will likely make multiple stops. Based on the distance from the airport to the Disney Resorts, you should expect your travel time to be 30-60 minutes.
Vehicles departing the hotels will most likely make additional stops. Expected travel time can range from 30-60 minutes. Your route will be planned to arrive at the airport 2 hours prior to domestic flight times and 3 hours for international flight times.
We highly recommend you book your reservation online to give you the ability to edit your reservation should you need to.
You will need your airline and flight number. Your flight times should automatically populate.
Most modifications can be made at www.mearsconnect.com by clicking “Manage reservations” in the bottom left corner of the reservation box.
Your boarding pass with QR code will be sent 23 hours prior to your flight departure time.
If you need to remain in your wheelchair for travel or need to remain in your wheelchair to board the vehicle, please select the number of wheelchair passengers when adding your party mix. If you do not need to remain in your wheelchair for travel, your wheelchair or scooter may be stored in the luggage storage bay of your vehicle. Include them in your bag count. Most standard size wheelchairs can be accommodated. If you have questions, please contact us.
Car seats are not required while riding a motorcoach bus. While we are not required to offer a car seat in our small vehicle fleet, limited car seats are available in our shuttle vans should there be an on-demand need. We do have limited access to additional car seats if needed or the ability to get an alternative vehicle. You are welcome to bring your car seat and use it in shuttle vans. If you are on a motorcoach bus, we will store it in the luggage compartment for you.
No charge if cancelled more than 24 hours prior to scheduled travel time. There is a full charge if cancelled less than 24 hours prior to scheduled travel time.
Mears Connect does not provide service for Orlando Sanford International Airport (SFB). Be sure that you are traveling to and from Orlando International Airport (MCO). Mears taxi service is usually readily available at SFB as you exit on the ground transportation level. Private car service can be booked at www.mearstransportation.com .
Once you arrive at Mears Connect, utilize the self-service kiosk to scan your QR code.
You will be directed to the loading zone waiting area for your hotel.
You will be informed when your vehicle is ready to board.
Terminal B Level 1, Ground Transportation, Bus slots B42 to B48. Please keep your party together. All guests must check-in at the counter inside for your vehicle assignment.
Terminal C Level 1, Ground Transportation. Please keep your party together. All Guests must check-in at the counter inside for your vehicle assignment.
You do not have a set departure time from the airport. After collecting your luggage, proceed to Mears Connect to check in and be directed to the next vehicle going to your destination.
Your boarding pass is valid for 48 hours in case of travel delays.
Your resort departure time is scheduled based on your scheduled flight departure time and will be communicated on your confirmation and boarding pass.
Resort departure times are scheduled approximately 3 hours prior to the scheduled flight departure time for domestic flights and 4 hours prior for international flights.
The resort departure time is the time the vehicle is scheduled to leave your hotel. Please arrive to the location 15 minutes prior for luggage loading and as a courtesy to all other guests riding with us, helping all to stay on time for scheduled resort pick-ups.
Walt Disney World Resort hotels: Look for the Airport Shuttle Departure sign.
Other hotels: Specific locations can be found on our Hotels Serviced page.
Departure locations and vehicle type may be different than your arrival.
Mears Connect does not get automatic updates from the airlines.
You can update your reservation at www.mearsconnect.com or contact customer service at 407-423-5566.
Mears Connect does not generally adjust resort departure times for delays as airlines can lift those delays at any time. Both, airlines and the airport, recommend that travelers arrive based on original flight departure time.
For excessive delays or major travel disruptions, contact customer service for options.
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